Short reads for building, launching and running your bot.
Getting started
Create your first bot
Start from a plain-language description or a template, generate a first draft, and understand what guests can do before signing up.
2 min read
Write better prompts
Describe how the business actually runs so the generated flow is closer to production from the first pass.
2 min read
Preview drafts and publish
Test the conversation before it goes live, understand the draft/live split, and publish only when the workflow is ready.
2 min read
Set up your account and business hours
Update your profile, manage password and linked sign-in providers, and define the business hours your team operates in.
3 min read
Editing & quality
Channels
Connect WhatsApp
Connect your WhatsApp number in about a minute — Meerlume handles the Meta app, the webhook and the permissions — or bring your own Meta app if you already have one.
8 min read
Connect Telegram
Let Meerlume create your Telegram bot automatically in a couple of taps, or connect a bot you already have.
6 min read
Connect website chat
Put your bot on your own site as a chat bubble or in the page, and get a chat link you can share anywhere.
8 min read
Add the chat to WordPress
Put your bot's website chat on a WordPress site with the Meerlume plugin, as a bubble on every page or inside a booking page, without editing your theme.
5 min read
Connect Facebook Messenger
Let customers message your bot from your Facebook Page. Sign in with Facebook, pick the Page, and Meerlume does the rest.
5 min read
Connect Instagram
Let customers message your bot in Instagram DMs. Sign in with a professional Instagram account — no Facebook Page needed.
5 min read
Put your booking link on Google Maps
Add a Book button to your Google Business Profile and your Apple Maps listing, so people who find you on a map can book without calling.
4 min read
Integrations
Send webhooks to your own tools
Get a signed JSON request at your server, CRM or automation tool the moment a submission arrives, changes status, or a booking is cancelled, rescheduled or expires.
13 min read
Connect Slack
Put a card in a Slack channel every time a customer finishes a conversation — the answers, the contact, the booking, and a button into your inbox.
7 min read
Connect Notion
Turn every booking, lead or order into a row in a Notion database, and keep that row up to date as things change.
5 min read
Take payments in chat
Charge a deposit or the full price inside the conversation, with your own Stripe account, and let the bot wait for the money before it carries on.
8 min read
Operations
Set up the calendar
Configure timezone, hours, services, and resources so your bot can offer real bookings instead of just collecting requests.
8 min read
Triage submissions in the inbox
Read what customers sent, change status, reply or take over the chat, approve or reschedule bookings, and archive — keep follow-up moving without getting buried.
5 min read
Take over conversations
Step into a live chat when a customer needs a person, reply from the inbox with notes and saved replies at hand, and hand the conversation back to the bot when you are done.
10 min read
Set up owner notifications
Get notified the moment a submission arrives — in the dashboard bell and on Telegram with one-tap Accept and Deny — and tune how urgently each bot pings you.
6 min read
Manage contacts
See everyone who has reached your bots, search across them, and open a contact for their full history of submissions and bookings.
2 min read